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·96 words

I noticed [concrete observation]. Is everything ok?

I noticed [concrete observation] happened a few times now. What’s the pattern here?

[non-personal topic] has been on my mind. Could we have a quick chat to figure it out?

May we spend a bit of time going through your progress on [initiative]?

Do you have a few minutes to dive into [initiative] with me?

Holding people accountable and being held accountable do not seem like fun until you consider the alternatives (which are really bad). Do yourself and others a favor and learn how to do this.

https://medium.dave-bailey.com/a-manager-guide-to-holding-your-team-accountable-a05aac67294c

Alper Cugun
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Alper Cugun

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·64 words
“I see operationally-minded engineers working cross-functionally with software development teams to help them grow in a few key areas: making outsourcing successful, speeding up time to value, and up-leveling their production chops.”

·57 words
A lot of the stuff here is our common sense when running projects and also our unique problem as a platform team trying to get stuff done with/for other teams. One thing that engineers tend to forget is how much agency they have: “Although you can’t control what other teams can do, you can influence them.”

·40 words
A field report from doing incident management by John Allspaw that I can very much relate to with lots of learnings that need to be disseminated: “Focus less on incident metrics and more on signals that people are learning”